Lower price, faster fix, done properly.

It comes down to how big the damage is and where it sits. As a rule of thumb, a chip no larger than a 50-cent coin, or a crack shorter than about 40mm, can usually be sorted with our chip repair service. But if the damage sits right in the driver’s line of sight, or it’s gone clean through both layers of the glass, a windscreen replacement is the safer bet. We’ll give you an honest assessment on the spot and only ever steer you toward a replacement when a repair genuinely won’t cut it.

Most chip repairs are done and dusted in around 20 to 30 minutes, so it’s an easy one to slot into a lunch break or a stop at home. There’s no downtime afterwards either — the resin sets hard the moment it’s cured under UV light, so you can climb straight back in and drive off as soon as we’ve finished up.

Fitting a new windscreen usually takes our technician somewhere between one and two hours. After that, the urethane holding the glass in needs a little time to set before the car’s safe to drive — generally about an hour, though it shifts with the weather and the adhesive we’ve used. We’ll always give you a clear safe drive-away time for your particular vehicle before we pack up.

In most cases, yes. Comprehensive car insurance generally covers windscreen and glass damage, and plenty of policies let you have a chip repaired with no excess at all, while a replacement often comes with a reduced excess. We deal with every major insurer — AAMI, NRMA, QBE, Youi, Shannons and the rest — and we’re happy to lodge and manage the claim for you so you’re not left on hold. Not sure what your policy covers? Have your details handy and we’ll help you work it out. See how our insurance claims process works.

That’s how we work by default. Our vans are fully kitted out to repair and replace windscreens wherever you are around Parramatta — on the driveway at home, in the car park at work, or on the roadside if you’ve been left stranded. You won’t need to drive a cracked windscreen anywhere or juggle drop-off times; we come to you, and for most jobs there’s no extra charge for the call-out. Take a look at everything we cover on our services page.